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In case of cancellation of a booking prior to travel, early departure or for any reason that is not listed (see Introduction) without a cancellation insurance, the following fees must be paid (jurisdiction Innsbruck / Tirol / Austria):

•   up to 3 weeks prior to arrival –free of charge 
•   up to 1 week before arrival - 70% of the booked stay
•   within the last week prior to arrival - 90% of the booked stay
•   Christmas and New Year: up to 3 weeks prior to arrival –free of charge, after 100% of the booked stay

Travel interruption insurance

In unforeseeable circumstances, you might like to apply for cancellation insurance for our hotel to following conditions:

An Insurance coverage is provided if a reason listed below occurs and causes an inability to travel, for example, a serious accident or illness of the insured person, his spouse, children, parents, in-laws, death of a given group of people or siblings, grandparents, grandchildren, children of the insured persons will prevent the commencement or continuation of the journey.
Sudden, unpredictable severe pregnancy symptoms, vaccination intolerance, an unexpected recurrence or worsening of a chronic illness or serious damage to property of the insured at his residence due to fire, acts, or criminal act of a third party, making his presence absolutely necessary.

How much does the cancellation insurance costs?

  • 1-3 nights € 30,-
  • 4-7 nights € 60,-
  • 8-10 nights € 90,-
  • 11-14 nights or more €120,-

(on the following dates we do not offer cancellation insurance : Carnival, 04 - 20th August and 22 December until 05. January)

Please note that we can only accept written cancellations. Thank you for your understanding.

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